Emptied the trash or formatted the drive by mistake? Files are often still recoverable — as long as you stop using the drive immediately and don't write anything new to it.

02

Water & Liquid Damage

Dropped in water, spilled coffee on it — liquid damage is serious but doesn't always mean data is lost. Bring it in fast to our Salem shop — don't try to charge it or turn it on.

03

Physical Damage

Dropped drives, cracked laptops, snapped connectors. We work at the component level to access your data even when the device itself is beyond repair.

04

Corrupted Drive

Drive shows up but won't open, asks to format, or throws errors. Partition and file system corruption is often recoverable — stop writing to the drive and bring it to our Salem shop.

05

Drive Won't Power On

Clicking, beeping, or completely dead. We diagnose the failure and determine the best recovery path — sometimes the data is completely intact even when the drive isn't.

06

Ransomware & Virus

Files encrypted or deleted by malware. Depending on the variant, partial or full recovery may be possible. Bring it to our Liberty Rd S location and we'll tell you what's realistic before we try anything.

Data Recovery Turnaround Times

Flash Drives & SD Cards

Simple deletions and corruptions are usually fast. Physical damage takes longer.

24hrs – 48hrs

External Hard Drives

Depends on drive condition, failure type, and amount of data to recover.

24hrs – 1 week

Servers & RAID Arrays

Multiple drives and array rebuilds add time. We'll give you an estimate once we see the setup.

2 days – 2 weeks

Laptops & Desktops

Drive extraction, setup, and recovery all factor in. Complex cases take more time.

3 days – 2 weeks

Severely Damaged Drives

Clicking drives, failed heads, or donor part sourcing can extend timelines significantly.

Weeks – Months+

Large Data Volumes

Recovering terabytes of data takes more time. We'll give you an honest estimate upfront.

Varies

Common questions.

It depends on the device and what went wrong. We'll take a look and give you a quote before any recovery work starts. If your device needs hardware repair before we can even reach the storage, we'll tell you that labor cost upfront too.

Often yes. Reformatting typically removes the file index but leaves the actual data intact on the drive. As long as new data hasn't been written over it, recovery is usually possible. The sooner you stop using the drive, the better your chances.

Yes — a clicking drive usually means the read/write heads have failed. Stop using it immediately and bring it to our Salem shop on Liberty Rd S as soon as possible — the data is often still recoverable if you act fast.

Your data never leaves our Salem shop and is never stored on our systems after recovery is complete. We work on your drive directly, transfer the recovered files, and that's it. We don't keep copies, we don't access personal files unnecessarily, and we don't share anything with third parties.

We always image the drive before attempting any recovery — meaning we work from a copy, not the original. This protects your data from further damage during the process. If a drive is severely degraded, we'll tell you upfront before we do anything.

We'll tell you honestly what's realistic before we start, and you'll know the cost upfront. If recovery isn't possible, we'll explain your options.

We transfer your recovered files onto a new external drive or USB that you provide, or we can supply one for a small fee. Pick up at our Salem shop on Liberty Rd S — we'll walk you through everything, we don't just hand you a drive and wish you luck.

No — don't turn it on and don't charge it. Unplug it and leave it off. Bring it to our Salem shop on Liberty Rd S as soon as possible. The faster we get to it, the better the chances of recovering both the device and your data.

No appointment needed — walk in to our Liberty Rd S shop in Salem any day we're open and we'll take a look right away. You can also start a recovery request online if you'd prefer to give us the details ahead of time.

Yes — photos are one of the most common things we recover at our Salem location. Whether they were accidentally deleted, lost when a card corrupted, or stuck on a dead laptop or desktop, we recover photo and video files from virtually every device and storage type.

Let's recover your data in Salem.

Walk in to our Liberty Rd S shop or start online.

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Data Recoveryin Salem, OR.

What we recover data from

Hard Drives

SSDs

Flash Drives

Memory Cards

Servers & NAS

Macs

Laptops

Desktops

Transparent Data Recovery Pricing

Simple Recoveries

Repair Required First

Data Loss Situations We Recover From

Accidental Deletion