Start Repair
1
Your Device
2
The Issue
3
Your Info
> Step 1 of 3
What needs fixing?
Tell us what you've got so we can ask the right questions.
Already had this fixed by us and the issue came back? File a warranty claim →
Enter the ticket number from your original repair
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Within the last 30 days
1–3 months ago
3–6 months ago
More than 6 months ago
Let us know roughly when we fixed it
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In the shop on Liberty Rd S
On-site at my home or office
Remote session
Let us know where the repair happened
Same issue came back
The problem we fixed has returned
New issue after the repair
Something else started going wrong
Please choose one
Laptop
Windows or Chromebook
Desktop
Tower, all-in-one, gaming PC
Mac
MacBook, iMac, Mac mini
Data Recovery
Drive, USB or memory card
Something Else
Server, printer, or not sure
> Step 2 of 3
What's wrong?
Select everything that applies — you can choose more than one.
Won't Turn On
OS / Boot Issues
Running Slow
Virus / Malware
Won't Charge / DC Jack
Battery Issues
Broken Screen
Keyboard / Trackpad
No Display / Monitor Issues
Overheating / Fan Noise
Water Damage
Internet / Wi-Fi / Network
Data Recovery
Printer / Peripheral Issues
I Don't Know / Other
> Step 3 of 3
Your info.
Almost done — we just need a few details to get your repair booked.
Drop Off
Bring it to our Salem shop
On-Site
A geek comes to you
Remote
We connect to your computer
Please choose how you want service
Enter your first name
Enter your last name
Enter a valid 10-digit phone number
Enter a valid email address
Have you backed up your data?
We recommend backing up your data before any repair.
Leaving any cables or accessories?
e.g. charger, controller, cable, bag
Ticket Received
We've got your repair request.
Your ticket has been created. Our team will reach out shortly to confirm details.
→ Check your phone — your ticket number is on its way via text.